Cookie Policy

What are cookies?

A cookie is a simple text file which stores small pieces of information. When you visit a website its server saves the cookie onto your computer or other device. Only that website’s server will be able to read or retrieve the contents of that cookie.

Cookies do many different jobs like storing your preferences, helping you navigate effectively, and improving your overall experience of a website. Cookies make the interaction between you and the website quicker and easier. For example, a cookie might store information so you don't have to keep entering it.

How does Standard Life use cookies?

Some cookies are needed to make our website work and can’t be turned off. Others are optional and you can change your preferences below. You can update your choice at any time by clicking the ‘cookie policy’ link at the bottom of any page.

Unless you opt in to cookies we won't set any cookies on your device except essential ones. 

How long are cookies saved for?

This depends on whether they are session cookies or persistent cookies.

Session cookies delete themselves once you close your browser after visiting a website. Session cookies can help with security, and also remember what you’ve done on previous web pages so you don’t have to re-enter information.

Persistent cookies stay on your device after you close your browser. They’re used for lots of different things – one appropriate example is remembering your cookie preferences between visits, so you don’t need to keep telling us which cookies to use.

What types of cookies does Standard Life use?

We use both first and third party cookies.

First party cookies are set by the website you’re browsing and aren’t shared elsewhere. Often these cookies are used to remember information about how you used the website.

Third party cookies are placed on your device by a website outside the one you’re on. For example if you use a social media “share” button on a website, the social network (like Facebook) will put a cookie on your device so they know what you’ve liked. If you want to control how Third Parties can use your data then you need to set your privacy choices on their site. Here’s a list of third parties we work with in relation to cookies:

• Qumu – Qumu provides the video player we use to show video content on our websites. The Qumu cookies we use are needed to make the video player work however they also allow us to track video views on our website so are categorised as Experience & Insight. You can read Qumu's privacy policy for more information on how they handle data
  
  
• Google – We use Google cookies to for advertising purposes so that we can make our adverts more relevant to you and also so we can understand if our marketing is effective. Google’s third party cookies are classed as marketing cookies. Find out more about how Google uses this information
  
  
• Facebook – We use Facebook cookies to help target messages that might be relevant to you. These are classed as marketing cookies. You can read Facebook’s privacy policy  for more information
  
  
• Twitter – We use Twitter cookies to enable you to tweet links to share our web content if you want to. These cookies are classed as Experience & Insight. Find out more about how Twitter uses cookies
  
  
• LinkedIn – We use LinkedIn cookies to help target messages that might be relevant to you on LinkedIn. These are classed as Marketing cookies. Find out more about data collected by LinkedIn
  
  
• Full Story – We use FullStory to help us better understand your experience by securely storing anonymised recordings of your actions within our website. These cookies are classed as Experience & Insight. Find out more about the data collected by Fullstory
  
  
• Glassbox – Glassbox is a web analytics service. We use these cookies to understand how users interact with our site. These cookies give Glassbox information used to compile anonymised reports summarising website activity. The IP address collected through Glassbox will not be associated with any other data held by Glassbox Digital. No other personal information, which allows the user to be identified, will be collected when visiting this website. These cookies are classed as Experience & Insight. For information on how and where Glassbox stores data, please read their privacy policy
  
  
• Silverpop – Silverpop is managed by IBM. Silverpop cookies track a user’s journey through the site from an email. They are classed as Experience & Insight cookies. For more information please read IBM’s privacy policy

How do I manage cookies?

When you opt-out of using non-essential cookies on this site, and after you refresh or move away from this page, we will stop setting or using any of these cookies.

Turning off non-essential cookies here will not delete any that have been downloaded in the past. However you can normally do this by changing settings in your browser. Any changes you make in your browser settings will affect all websites you visit, for example if you’ve set preferences on a website - such as your location for local news or weather forecasts - it will no longer remember these if you disable cookies.