- Contact & Support
- Pensions
Pensions contact details
id
Our customer call centres are entirely based in the UK. Call charges will vary. Unless otherwise stated, our opening hours (including on bank holidays) are:
Monday: 9am to 5pm
Tuesday: 9am to 5pm
Wednesday: 10am to 5pm
Thursday: 9am to 5pm
Friday: 9am to 5pm
Or you can contact us via secure message at any time. We will aim to get back to you within 1 working day (Monday – Friday) but at times of high demand it could take a little longer.
Contact options
Select the ‘My Pension’ page to see an illustrative value
Active Money Personal Pension (AMPP) or
Self-Invested Personal Pension (SIPP)
0800 970 4131
Outside the UK:
(+44 131 245 5455)
All other pension plans
0800 634 7482
Outside the UK:
(+44 131 245 8512)
Active Money Personal Pension (AMPP) or
Self-Invested Personal Pension (SIPP)
0800 970 4131
Outside the UK:
(+44 131 245 5455)
All other pension plans
0800 634 7482
Outside the UK:
(+44 131 245 8512)
Select the ‘My Pension’ page then ‘Bring my pensions together’
Transfer a pension plan to your Standard Life plan on our app. We support both iOS and Android devices. Download the Standard Life app here.
Active Money Personal Pension (AMPP) or
Self Invested Personal Pension (SIPP)
If you have a financial adviser
0800 970 4131
Outside the UK:
(+44 131 245 5455)
If you deal directly with Standard Life
0800 634 7477
Outside the UK:
(+44 131 245 5455)
All other pension plans
0800 634 7482
Outside the UK:
(+44 131 245 8512)
Select the ‘My Pension’ page followed by the ‘Plan information’ tab
Active Money Personal Pension (AMPP) or
Self-Invested Personal Pension (SIPP)
0800 970 4131
Outside the UK:
(+44 131 245 5455)
All other pension plans
0800 634 7482
Outside the UK:
(+44 131 245 8512)
Select the ‘My Pension’ page followed by the 'Investments' tab
Active Money Personal Pension (AMPP) or Self Invested Personal Pension (SIPP)
0800 970 4131
Outside the UK:
(+44 131 245 5455)
All other pension plans
0800 634 7482
Outside the UK:
(+44 131 245 8512)
Nominate your pension plan beneficiaries in the ‘My Details’ section
0800 634 7476
Don’t worry, there is no change to the Standard Life brand or the experience you know us for. We’re contacting customers to explain what we’re proposing.
There is a dedicated webform for questions about the proposed changes to our business.