Contact options

I'm retiring soon, what are my options?
Online (recommended option)

Log into your account and see your options on the 'My Pension' page.

Log in to see your options

Send a message

In your account select 'Mailbox' then 'New message'

Log in to mailbox

Call our retirement specialists

0345 606 0093

My annuity (guaranteed income)
Online (recommended option)

Select an option from the 'My Pension' page.

Log in to My Pension

Call our annuity specialists

0345 606 0384

My flexible income (drawdown)
Online (recommended option)

In your account select an option from the ‘My Pension’ page

Log in to My Pension

Send a message

In your account select ‘Mailbox’ then ‘New message’

Log in to mailbox

Call our retirement specialists

0345 606 0093

Our customer call centres are entirely based in the UK. Call charges will vary. Unless otherwise stated, our opening hours are:

Monday: 9am to 5pm
Tuesday: 9am to 5pm
Wednesday: 10am to 5pm
Thursday: 9am to 5pm
Friday: 9am to 4pm