Our customer call centres are entirely based in the UK. Call charges will vary. Unless otherwise stated, our opening hours (including on bank holidays) are:

Monday: 9am to 5pm
Tuesday: 9am to 5pm
Wednesday: 10am to 5pm
Thursday: 9am to 5pm
Friday: 9am to 5pm

Or you can contact us via secure message at any time. We will aim to get back to you within 1 working day (Monday – Friday) but at times of high demand it could take a little longer.

Contact options

With Profits
Call us

0800 634 7474

Outside the UK:
(+44 131 225 2552)

Endowment and Protection
Call us

0800 634 7474

Outside UK
(+44 131 225 2552)