Payment requests to a non Standard Life account

Standard Life will never ask you to pay funds into an account in the name of a third party, When investing with Standard Life you will always be requested to pay into an account in the name of Standard Life or one of its subsidiaries.

  • Types of scams

    Read our guide to stay informed and secure about the tactics used by fraudsters.

     

  • Phone numbers and email addresses to look out for

    Members of the public may be contacted by people claiming to be from Standard Life. 

Is it Standard Life?

  • We won't

    • We will never make a request via email or approach potential investors via telephone
    • We won't ask for confidential information or security details via email
    • Ask for help for an internal investigation
    • Ask for remote access to your device
    • Say your money isn't safe or your account is at risk
    • Share confidential details we have about you to try and convince you it's us
    • Be upset if you would like to confirm it's us by directly calling a number on our contact details page

  • Sign's it's a scam

    • Offers to free up your pension pot before the age of 55
    • Offers for a free pension review are unlikely to be authorised by the FCA
    • You are being pressured to make a quick decision
    • The website or email has limited information, poor spelling and grammar, broken links, or promises a high rate of return beyond the market average
       

    You can find more information in our stay safe online FAQ