Legal information
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Introduction
Using any of the pages on this site indicates that you accept the terms of this Legal information notice ("Notice"). If you do not accept these terms, please leave the pages of this site immediately. This Notice is issued by Standard Life Assurance Limited.
We may update the terms of this Notice from time to time by updating this page. You should revisit this page regularly to ensure that you have seen and are aware of the current terms, as they are binding on you.
Certain provisions in this Notice may be superseded by expressly designated notices or terms located on particular pages of the site.
This website describes pensions and savings products and services provided by subsidiaries of the Phoenix Group under the “Standard Life” brand.
In this Notice and the pages of this site, any reference to "Standard Life", "we", "our" or "us" means any member of the Phoenix Group (being Phoenix Group Holdings plc and its subsidiaries) unless otherwise indicated.
Standard Life Assurance
Standard Life Assurance Limited is Incorporated in Scotland (SC286833) with its registered office at Standard Life House, 30 Lothian Road, Edinburgh, EH1 2DH.
Phoenix Group Holdings
Phoenix Group Holdings plc is incorporated in England (11606773) with its registered office at 20 Old Bailey, 20 Bishop's Ct, Farringdon, EC4M 7LN.
The Phoenix Group VAT number GB369446510.
You can find out more information about the companies providing the products and services.
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Intended audience
The pages of this site are intended for the information of residents of the United Kingdom ("UK"), unless otherwise stated.
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General disclaimers and terms
While we have taken all reasonable care to ensure that the information contained within the pages of this site is accurate, current and complies with relevant UK legislation and regulations as at the date of issue, errors or omissions may occur due to circumstances outside our control.
We reserve the right to change the content, presentation, performance, facilities and availability of all or part of the pages of this site at our sole discretion and without prior notice.
We make no warranty or representation that the pages of this site can be accessed at all times during the UK hours of business stated on this site. While we will endeavour to ensure the pages of this site can be accessed during the UK hours of business, this site may be temporarily unavailable or restricted for administrative or other reasons. If this happens, we will try to restore their availability as quickly as possible. We will not be liable for any loss or damage arising out of or in connection with the loss of the use of this site.
We accept no responsibility for information contained in any other sites which can be accessed by hypertext link from the pages of this site, or for these other sites not being available at all times. The links to any other sites are provided for general information purposes only and the sites concerned and their contents are not endorsed or promoted by us in any way, unless otherwise stated. Please note that when you click on any external site hypertext link, you will leave our site and access the external site at your own risk.
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Advice
Nothing on the pages of this site constitutes financial, legal or other professional advice in any way and you should consult your financial adviser or other professional adviser if you require any financial, legal or other professional advice.
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Copyright and trade mark
© 2022 Standard Life. All rights reserved.
Copyright in the pages of this site, in the screens displaying the pages and in the information and material contained therein and their arrangement, is owned by Standard Life Assets and Employee Services Limited, or such other member of the Phoenix Group as Standard Life Assets and Employee Services Limited may direct, unless otherwise indicated.
Certain images and content used in the pages of this site are reproduced under licence.
"Standard Life" and the "Standard Life" logo are registered trademarks of Standard Life Assets and Employee Services Limited and are used by Standard Life Assurance Limited, Standard Life Trustee Company Limited and Standard Life International dac under licence. Standard Life Assets and Employee Services Limited and other members of the Phoenix Group, may also claim trade mark and service mark rights in other marks contained within the pages of this site.
Reproduction of the pages of this site in whole or in part, without the prior written consent of Standard Life Assets and Employee Services Limited, or such other member of the Phoenix Group as Standard Life Assets and Employee Services Limited may direct, is strictly prohibited unless for private, non-commercial viewing purposes.
Standard Life Assets and Employee Services Limited, incorporated in Scotland (SC593510) with its registered office at Standard Life House, 30 Lothian Road, Edinburgh, United Kingdom, EH1 2DH
Google and Google Play is a registered trademark of Google LLC.
Apple, Apple podcasts and the Apple logo are trademarks of Apple Inc. App Store is a service mark of Apple Inc.
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Please note that there is no guarantee that any e-mail sent will be received, or that the contents of any such e-mail will remain private or unaltered during Internet transmission. If you have any such concerns, you may prefer to telephone or write to us instead. We accept no liability for any damages you or others may suffer as a result of the alteration or loss of confidentiality of any such information.
We virus scan and retain all electronic communications (including emails). However, we recommend that you employ reasonable virus detection and protection measures when accessing any emails or electronic messages from us.
We reserve the right to monitor the use and content of e-mails which are sent from and received by us for the purposes of ensuring compliance with our own e-mail policy, and identifying and taking action against unlawful or improper use of, or attacks on, our systems.
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Computer misuse
We recommend that you employ reasonable virus detection and protection measures when accessing the pages of this site. We will not be liable for any loss or damage resulting from any attack by a third party on our systems or for any computer virus or other malicious or technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this site.
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Downloads
Any software, multimedia files, photographs, reports and other documents are downloaded at your own risk. We do not warrant the suitability of any such downloads and accept no liability for any problems with your computer that may arise as a result. If you are in any doubt as to the suitability of any such downloads for your computer, it is recommended that you obtain specialist advice before downloading.
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Financial Services Compensation Scheme (FSCS)
The Financial Services Compensation Scheme (FSCS), established under the Financial Services and Markets Act 2000, has been set up to provide protection to consumers if authorised financial services firms are unable, or likely to be unable, to meet claims against them. Accordingly you may be entitled to compensation from the FSCS if such a firm cannot meet its obligations, depending on the type of business and the circumstances of the claim. For further information on the compensation available under the FSCS please check their website www.fscs.org.uk or call the FSCS on 0800 678 1100. Please note only compensation queries should be directed to the FSCS.
If you have any further questions, you can speak to your financial adviser or contact us directly. You can also find more information at www.standardlife.co.uk/investor-protection.
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Governing Law
The terms of this Notice and the use of the pages of this site shall be governed by the laws of Scotland unless otherwise stated, and the Scottish courts shall have non-exclusive jurisdiction in the event of a dispute.
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Company and regulation details for the products and services we provide
Any reference to "Standard Life", "we", "our" or "us" on this website means any member of the Phoenix Group (being Phoenix Group Holdings plc and its subsidiaries) unless otherwise indicated.
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All the pension products on this website are provided by Standard Life Assurance Limited, which is part of the Phoenix Group.
Standard Life Assurance Limited is registered in Scotland (SC286833) at Standard Life House, 30 Lothian Road, Edinburgh, EH1 2DH. Standard Life Assurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Self-Invested Personal Pensions (SIPP) provided by Standard Life Assurance Limited also have a trustee. The trustee is Standard Life Trustee Company Limited which is registered in Scotland (SC076046) at Standard Life House, 30 Lothian Road, Edinburgh EH1 2DH. The Standard Life Trustee Company Limited is also part of the Phoenix Group.
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Onshore Bond products are provided by Standard Life Assurance Limited, which is part of the Phoenix Group.
Standard Life Assurance Limited is registered in Scotland (SC286833) at Standard Life House, 30 Lothian Road, Edinburgh, EH1 2DH. Standard Life Assurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.The Offshore Bond is provided by Standard Life International dac, which is part of the Phoenix Group.
Standard Life International dac is authorised and regulated by the Central Bank of Ireland and subject to limited regulation in the UK by the Financial Conduct Authority. Details about the extent of regulation by the Financial Conduct Authority are available on request. Standard Life International dac is a designated activity company limited by shares and registered in Dublin, Ireland (408507) at 90 St Stephen’s Green, Dublin.
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With-profits investments are provided by Standard Life Assurance Limited, which is part of the Phoenix Group.
Standard Life Assurance Limited is registered in Scotland (SC286833) at Standard Life House, 30 Lothian Road, Edinburgh, EH1 2DH. Standard Life Assurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
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Standard Life have partnered with Key Retirement Solutions Ltd to provide the equity release content and tools on this website.
Standard Life Equity Release is a trading name of Key Retirement Solutions Ltd. Registered in England No 02457440. Registered Office: Baines House, 4 Midgery Court, Fulwood, Preston PR2 9ZH. Equity release content and financial promotions have been provided and approved by Key Retirement Solutions Ltd who are authorised and regulated by the Financial Conduct Authority.
Businesses in the Phoenix Group will receive a financial benefit from businesses in the Key Group from the sale of each Lifetime Mortgage or other financial benefits where a customer uses any service provided by businesses in the Key Group typically up to a maximum of 3.65% of the value of the loan or up to 20% for services provided to each customer.
Key Retirement Solutions Ltd uses the Standard Life brand under licence from Standard Life Assets and Employee Services Limited. The Standard Life name, logo and domain are registered trademarks of Standard Life Assets and Employee Services Limited.
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April 2021;
© 2022 Standard Life. All rights reserved.