We're here to help

We’re very sorry to hear about your loss. We want to help and support you as best as possible. Please contact us using the options below.

Contact options

Not receiving pension payments
Call us

0345 606 0040

Monday to Friday: 10am to 4pm

Receiving pension payments
Call us

0345 606 0007

Life and savings products
Call us

0345 606 0031

Write to us
In writing

Bereavement Team
Standard Life House
30 Lothian Road
Edinburgh
EH1 2DH

Our customer call centres are entirely based in the UK. Call charges will vary. Unless otherwise stated, our opening hours are:

Monday: 9am to 5pm
Tuesday: 9am to 5pm
Wednesday: 10am to 5pm
Thursday: 9am to 5pm
Friday: 9am to 4pm