We want to make our services and website simple for everyone to use. This page includes all the ways we can support you, whether you need online support or help with an impairment. Below you’ll find all the ways we can support you and links to organisations that can help.
We offer our services in a range of formats to help you manage your account.
No problem. You’ll find a full list of our contact details and frequently asked questions below.
We want to help you get the most from our website and services. We have contacts and guides to support you.
If you need help with our products, site or services, you can get find answers to popular questions using our FAQs guides.
There are organisations and charities that can help you with a range of needs.
Debt counselling and support | Bereavement support |
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Citizen’s Advice Bureau | Cruse Bereavement Care |
Community Legal Advice | Cruse Bereavement Care Scotland |
StepChange Debt Charity | Health Talk |
Debt Advice Foundation | NHS Choices |
Debt Support Trust |
These charities and organisations can offer you support with a wide range of matters.
Supports you with a range of helpful information on financial and money matters. They also offer help with health and wellbeing, home and care needs, as well as travel and lifestyle.
Tel: 0800 055 6112
This society helps support anyone affected by Alzheimer’s or dementia. They try to do everything they can to keep people connected to their lives and the people who matter most.
Tel: 0300 111 5555
Provides a range of helpful information to people whose life has been affected by cancer. They offer guidance and support to individuals and their families.
Tel: 0808 808 0000
Helps people affected by dementia. Whether you have a dementia diagnosis or you care for someone who does, there are local services that can support you practically and emotionally.
Tel: 0800 888 6678
If you need time and space to speak with someone, The Samaritans can help you find a way through your problems.
Tel: 116 123 (UK)
This charity offers expert care, guidance and support to people living with terminal illness and their families.
Tel: 0800 090 2309
This mental health charity offers a range of services. They also offer useful information on a range of mental health issues.
Tel: 0300 123 3393
This mental health charity offers a range of services. They also offer useful information on a range of mental health issues.
Tel: 0300 123 3393
We can support you with helpful advice and services to help you save for the future.
Jump straight to our advice page to see your options. You can choose between financial or retirement advice.
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