We're here to help, whether you're having trouble with your online account, or simply have a question about your pension. Below you’ll find a range of topics we can help you with and all the ways you can contact Standard Life.

We're very sorry to hear about your loss. We'd like to help so please give us a call.

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  • Call us

    You can speak to one of our team about resetting your login details on:

    0345 606 0098

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  • Still need help?

    You can send a message or speak to one of our team about changing your details.

    • Send a message

      Login and select 'Mailbox' then 'New message.' Send a message

    • Call us

      0345 606 0098

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  • More online servicing information

    Interested in what you can do with online servicing and our apps? Read more about online servicing

    Find answers to your common questions in our FAQ section

  • Still need help?

    You can send a message or speak to one of our team about any issues with your online servicing.

    • Send a message

      Login and select 'Mailbox' then 'New message.' Send a message

    • Call us

      0345 606 0098

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  • Still need help?

    You can send a message to one of our team about your financial adviser.

    • Send a message

      Login and select 'Mailbox' then 'New message.' Send a message

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  • Still need help?

    You can send a message or speak to one of our team.

    • Send a message

      Login and select 'Mailbox' then 'New message.' Send a message

    • Active Money Personal Pension (AMPP) or Self Invested Personal Pension (SIPP):

      0345 084 5000

      Outside the UK (+44 131 245 5455)

    • All other pensions:

      0345 606 0093

      Outside the UK (+44 131 245 8512)

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  • Still need help?

    You can send a message or speak to one of our team about increasing your regular payments or making a payment.

    • Send a message

      Login and select 'Mailbox' then 'New message.' Send a message

    • Active Money Personal Pension (AMPP) or Self Invested Personal Pension (SIPP):

      0345 084 5000

      Outside the UK (+44 131 245 5455)

    • All other pensions:

      0345 606 0093

      Outside the UK (+44 131 245 8512)

  • Recommended option

  • Transfer on the Standard Life app

    You can transfer a pension to your Standard Life plan quickly and securely on our app. We support transfers through the app on both Android phones and iOS devices, such as iPhone or iPad. Simply download the app and get started.

    Download the Standard Life app here >

  • Find out more

    Find out more about transferring on the transfer my pension page

  • Still need help?

    You can send a message or speak to one of our team.

    • Send a message

      Login and select 'Mailbox' then 'New message.' Send a message

    • Call us

      0345 606 0835

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  • Still need help?

    You can send a message or speak to one of our team about taking money from your pension.

    • Send a message

      Login and select 'Mailbox' then 'New message.' Send a message

    • Active Money Personal Pension (AMPP) or Self Invested Personal Pension (SIPP):

      If you have an Independent Financial Adviser: 0345 084 5000

      Outside the UK (+44 131 245 5455)

      If you deal direct with Standard Life: 0800 634 7477

      Outside the UK (+44 131 245 5455)

    • All other pensions:

      0345 606 0093

      Outside the UK (+44 131 245 8512)

  • Recommended option

  • Still need help?

    You can send a message or speak to one of our team about your pension plan details.

    • Send a message

      Login and select 'Mailbox' then 'New message.' Send a message

    • Active Money Personal Pension (AMPP) or Self Invested Personal Pension (SIPP):

      0345 084 5000

      Outside the UK (+44 131 245 5455)

    • All other pensions:

      0345 606 0093

      Outside the UK (+44 131 245 8512)

  • Recommended option

  • Still need help?

    You can send a message or speak to one of our team about where you're invested within your pension.

    • Send a message

      Login and select 'Mailbox' then 'New message.' Send a message

    • Active Money Personal Pension (AMPP) or Self Invested Personal Pension (SIPP):

      0345 084 5000

      Outside the UK (+44 131 245 5455)

    • All other pensions:

      0345 606 0093

      Outside the UK (+44 131 245 8512)

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  • Online

    If you’d like help planning for the future, it may be worth speaking to 1825 about financial planning

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Pick a topic and we'll find the best option for you.

Our customer call centres are entirely based in the UK and we're open 9am to 5pm, Monday to Friday. Call charges will vary.