How long it could take to get your money
We'll aim to get your payment to you around 10-20 working days after we get this form. In some circumstances, it could take longer.
Data protection
We’re committed to maintaining the trust and confidence of our customers. Our Privacy Policy explains how we use our customers’ personal information. It explains when and why we collect personal information about our customers, how we use it, the conditions under which we may share it with others and how we keep it secure.
It also explains how you can obtain details of the information we hold about you, and the choices you have about how we use that information.
Money Laundering
To comply with the Money Laundering Regulations we need to verify the identity of our customers. We do this by carrying out an on-line check with a reference agency.
The agency will verify your identity against public records and confirm whether you have a credit history (but will not disclose any information about your actual borrowings). The agency will add a note to show that an identity check was made to your credit file, but the information won’t be seen by any third parties.
We may need to contact you for evidence of your identity if we can’t verify you through these online checks. We might also need a copy of your bank statement.
Acceptance of this application is subject to satisfactory completion of identification checks within 30 days of the application date.