We have signposted charities and external support services available so that you can direct your clients in vulnerable circumstances to the right support, should you or they need it.  

Health conditions such as hearing loss, sight impairment, physical disability, mental health, addiction, or illness can affect the ability to carry out daily tasks. The below services may of use to you and your clients. 


British Deaf Association

The British Deaf Association delivers a range of services to help empower Deaf people to overcome difficulties they face on a daily basis. 



Parkinson’s UK

Parkinson's UK are there for everyone affected by Parkinson’s by funding the right research into the right treatments and offering information and support to help everyone feel in control of life with Parkinsons.  

Call: 0808 800 0303



Stroke Association (UK)

Stroke Association is there to support people to rebuild their lives after a stroke. They provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support. They believe everyone deserves to live the best life they can after a stroke.  

Call: 0303 3033 100



MacMillan Cancer Support 

MacMillan Cancer is there to help everyone with cancer live life as fully as they can, by providing physical, financial and emotional support. This included affected family members. 

Call: 0808 239 4496



Disability Rights UK 

Disability Rights UK is a disability charity which was set up with the aim of representing the needs and expectations of disabled people in the UK. They provide advice and support to those affected by disability. 

Call: 0330 995 0400


Major, unexpected and disruptive life events such as divorce, bereavement, redundancy, job loss or caring responsibilities could affect your clients at any time. The below services may of use to your clients. 


Age UK  

Age UK are experts in issues affecting older people. They provide information and advice to older people who need help with benefits, debt, tax, end of life planning, scams and fraud.  

Call: 0800 678 1602



Carers UK

Carers UK are there to provide emotional and practical support for carers who want to understand their rights and entitlements.  




Cruse are the UK’s leading bereavement charity offering support, information and counselling for people dealing with bereavement. 



Child bereavement UK  

Childe bereavement UK helps children and young people (up to the age of 25) and families to rebuild their lives when a child grieves or when a child dies.  




Shelter strives to give people struggling with bad housing or homelessness the help they need, through offering advice, support and legal services.  


Low ability to withstand financial and/or emotional shocks such as financial hardship, fraud, or scam concerns. The increased cost of living has increased pressure on finances, causing many to experience hardship. The below services may be of use to you and your clients. 


Citizen’s Advice Bureau

Citizens Advice is an independent organisation specialising in confidential information and advice to assist people with legal, debt, consumer, housing, and other problems.



National Debtline

National Debtline are a charity dedicated to providing free debt advice to people across the UK.

Call: 0808 808 4000




ScamSmart is a Financial Conduct Authority campaign providing information on how to avoid investment and pension scams.

Call: 0300 500 8082


The information on this site is for qualified financial advisers and must not be relied on by anyone else. If you are not an adviser please go to our customer website for more information about our products and services.