There are different types of online accounts depending what products you have with us.



Most workplace pension, personal pension and ISA customers

For quick online registration, click on the ‘register’ button found in the top right hand corner on every page of our website.

We’ll ask you to confirm some plan details and verify your email address. This will allow you to set your own username and password.

We’ll also ask you to set some additional security. You will be asked to set up 3 security questions and you can choose to set a recovery mobile number. Your account will then be set up and you can login straight away.

Or just call us on 0345 606 0098 - Monday to Friday between 09:00 and 17:00. You will need to have your plan number, which you can find in your annual statement or in most letters we’ve sent you. We’ll do our security checks over the phone and send you the verification email to set up your login details.

Call charges will vary.



Elevate customers

Your adviser will normally set up the account for you directly. You can also call us on 0345 600 2399 for any help with setting up and viewing the account.



Standard Life Self Investor customers

At Standard Life Self Investor we offer two types of account: a Stocks and Shares ISA and a Trading Account. These are both closed to new customers, but if you already have an account you can still fully manage your investments online with Smart+.

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