Scheme administration portal

At Standard Life our purpose is to help people secure a life of possibilities and our ambition is to be your first-choice pension provider.

The pension landscape is constantly changing, and we want to be at the forefront, leading the way and delivering for our members, and you - our Clients.

We are committed to providing you, with the best possible solutions through continuing to invest in, and improve our business, ensuring we meet your needs now and into the future.

I would like to talk to you about the next phase of our journey, and what we will be delivering for you.

We have been working in partnership with the global IT provider Tata Consultancy Services, also known as TCS, to ensure our technology eco-system is flexible and future-proof.

To date, our partnership has successfully delivered the transition of our annuities customers to the TCS BaNCS system.

We have also developed our award-winning Client Analytics solution.

And launched our state-of-the-art Innovation Lab, a space that truly allows us to work collaboratively with Clients and Advisers to design and deliver cutting-edge solutions.

No matter the size or the industry that you are in, we are acutely aware that Employers are busy with the day-to-day running of their business, and our mission is to ensure that your pension scheme runs smoothly and efficiently, underpinned by exceptional service.

One of the ways that we can help you is to ensure that essential regular tasks such as assessing the workforce, joining members, paying contributions can be carried out quickly and easily.

We are excited to share that in partnership with TCS, we have built a new secure Employer administration portal, which is designed based on insight from our existing clients and utilises the latest technology to offer an excellent user experience.

Our absolute priority is ensuring that these changes are delivered safely and smoothly.

We have already transitioned the majority of our member digital services onto TCS technology, which means the member won’t experience any changes as we move across to the new portal.

We are really excited about this development which will enable us to innovate more effectively and be more responsive to Client needs bringing new propositions to the market faster.

When it comes to managing your pension scheme, we understand you need a secure, flexible and efficient way to complete regular tasks.

Our digital scheme administration portal utilises the latest technology and brings together everything you need in one place.

Built on employer insight, the portal gives you: an easy to use site that helps you stay on top of regular scheme administration tasks.

Multi-factor authentication plus tailored restricted access and encryption to keep your data secure and the flexibility to adapt to the unique features of your scheme.

So let's take a closer look...

The personalised dashboard gives easy oversight, showing your pay period, payroll date and number of members.

Using the task timeline, you can quickly access regular actions like Assess, Join and Pay.

Our message banner draws attention to important topics such as the latest regulations or upcoming enhancements.

And to make sure you always know what to do, and when - the notification centre acts like a built in personal assistant, alerting you to upcoming tasks such as payments due or outstanding actions for your scheme.

And if you want to dive deeper into our latest news and expert insights, you'll find links to all kinds of useful information right here in the dashboard.

When you need to join new members, the administration portal makes it fast and flexible.

You can choose to add members in bulkby uploading a file or if you prefer, one by one.

It also automatically reads and imports member data.

In-journey validation means that if there are any errors, gaps, or duplicates, it simply prompts you to make changes there and then; saving you time so you can set up new members without having to leave the portal.

Once your data has been validated, you'll get a confirmation summary - and you can even download a submission record for your files.

The administration portal also takes the hassle out of making contribution payments.

You can choose to update your existing payment file online or upload a new one.

Just like joining new members, the portal automatically reads and imports the payment file - no matter how the data is laid out and will raise any queries so that they can be resolved in real-time.

Throughout the portal, there's information to guide you, plus, handy tooltips and a help centre.

If you need to contact us, send our expert team a secure message from within the portal.

You're in control of when the contributions will be paid, and the summary page shows you how much will be collected and when, along with the option to download a copy of your submission.

We know how important it is to keep a record of joiners, leavers and contributions, plus an audit trail of who carried out which task.

The administration portal enables you to view this information and download historical submissions whenever you need them.

Through insight gathered from employers like you.

We've invested in the development of our administration portal, which is flexible, secure and means that managing your pension scheme is easier than ever.