Consumer Understanding and Consumer Support FAQs

Vulnerable customers FAQs

Awards and recognition

Did you know Standard Life has been recognised for supporting vulnerable customers?

CCA Excellence Awards

We are the proud winners of the Customer Contact Association award for the most effective Vulnerable Customer strategy 2022.

Engage Awards

We won the Best Customer and Employee Engagement Programme at the Engage Awards 2021 in for our work with Cowry Consulting.

Explore other outcomes

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