Defined benefit (DB) pensions are built on strength and security.
But what sits behind that security – how members make sense of their pension, how secure they feel, and how they respond to change – often receives far less attention than the transaction itself.
At Standard Life, we see both sides.
We partner with schemes to cut through complexity and deliver bulk annuity solutions that safeguard members’ benefits.
Once we transition to buy-out, we work directly with members - supporting them through key moments, answering questions and understanding what they need from us.
We commissioned this research to bring those two worlds together.
What’s inside?
This report explores the following areas:
- The context – we take a look ‘behind the numbers’ to gain a deeper understanding of the DB member experience
- Our research – we surveyed 1,000 DB pension scheme members across the UK alongside conducting in-depth interviews to combine data with understanding
- What members know – and what they’re unsure about
- Confidence – strong, until it’s tested
- Communication – a critical driver of reassurance
- Buy-out – the moment members need reassurance most
- What members say would genuinely help
We hope that you enjoy taking a look ‘behind the numbers’.
Contact us
If you have any questions about this report or any of the themes covered, please get in touch.