Material Third Party Service Providers

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To ensure we can provide you with the best possible service, Standard Life Assurance Limited as part of Phoenix Group, work with third party service providers. We have listed our material third party service providers and the functions they provide below. Please note that other Phoenix Group entities may also be considered as further processors for services where Phoenix Group acts as a processor.

We take information and system security very seriously and we strive to comply with our obligations at all times. Any personal information which is collected, recorded or used in any way, whether on paper, online or any other media, will have appropriate safeguards applied in line with our data protection obligations. Internal and external audit and specialist third party consultants conduct regular, independent assurance and benchmarking exercises across our business to ascertain the effectiveness of our security control environment and our security strategy.

Your information is protected by controls designed to minimise loss or damage through accident, negligence or deliberate actions. Our employees also protect sensitive or confidential information when storing or transmitting information electronically and must undertake annual training on this.

Our security controls are aligned to industry standards and good practice; providing a control environment that effectively manages risks to the confidentiality, integrity and availability of your information.

Last updated on 3 November 2023