If your members feel they need extra support they are able to send us a secure message online or they can give us a call if they would rather speak to us.

 

  • Support with everyday money worries

    With the cost of food and bills rising, we’ve collated some practical tips and resources to help your members stay on top of their finances and find out what support is available to them.

  • Support with physical and mental health

    Worries about money can take a toll on a person’s physical and mental health. Taking control of finances may feel overwhelming for your members, but we're here to help.

  • Support with life-changing events

    Life events can have a big impact on your member’s emotions and can potentially affect their finances. We've created some frequently asked questions that may be useful to your members and help them understand the support available to them during these life events.

 

 

Helping Hand Programme

Our Helping Hand programme is dedicated to making sure we are set up to support your members when they need us most.

You can find out more on how we can provide help and support for your members on our Vulnerable Customers page.

What next?

  • Financial wellbeing

    Find out about how Standard Life can help employers support their members’ financial wellbeing

  • Money Mindset

    A handy financial one-stop shop to help your members invest in their financial wellbeing

  • Contact and support

    Contact information, FAQs and resources to help your members find the support they need