




Your feedback is essential in helping us to keep improving our service, and we are always interested in hearing your views. So, even if you didn't have a chance to share your thoughts through the Customer Impact survey, why not let us know what you have to say?
If you have any thoughts or comments about our service, just let us know by sending an email to customer_research@standardlife.co.uk.
(There is no guarantee that any e-mail sent will be received or will not have been tampered with or intercepted during transmission).



The next Customer Impact survey will be carried out between September and November 2007. The questions and measures in the survey will remain the same to help us - and you - compare our results and progress.