Online servicing

Our online servicing facility gives you the flexibility to manage your accounts at a time that suits you.

Wherever you have access to the internet - on your home computer or at the office - it's easy to manage your finances online.

Click on a relevant product to find out what you can do with our online service.

Savings accounts | Mortgages | Pension plans | Life policies

Savings accounts

We offer online servicing to both personal and business savers.

If you have a Direct Access Savings Account, a Notice Account, or a Cash ISA our online service will enable you to:

• view your balance
• browse transactions
• make deposits and withdrawals
• set up or amend regular deposits
• transfer money between accounts in your plan
• view any pending transactions.

Customers who hold a Savings Bond with us can use our online service to:

• view your balance
• browse transactions.

back to top

Mortgages

If you have a Standard Life mortgage, our online service will enable you to:

• view your next payment date
• view the next monthly payment amount due
• view the current mortgage balance
• view the remaining term of mortgage
• transact on your Offset Reserve
• apply for a Cash Reserve drawdown
• add, remove, or amend overpayments
• request a credit re-assessment.

back to top

Pension plans

If you have a pension plan with us, our online service will enable you to:

• view what your plan is worth today
• view what your plan will be worth at retirement
• view how much you have paid
• view payment information
• update personal information.

Please note that online access is subject to availability for group occupational contracts.

back to top

Life policies

Our Life customers can use our online service to:

• view your current value or surrender value
• view information under My Advisers
• view payment information
• update personal information
• update your bank details and payment date.
  

Please note that online functionality may vary by plan type.

back to top

Read more about the benefits of online servicing.

Watch our demo on how to manage your savings or mortgage online.