What would you like to call us about?
To make sure you talk to the right person straight away please select from the options below. Alternatively, we may have already answered your query in our common questions section
Buying a new product
If you want to talk to one of our specialists about buying one of our products
Managing an existing product or thinking about retiring
Talk to us about an existing Standard Life product, whether you have a general question or want to make changes
Get help to manage your products online
Whether you want to register for online servicing or need some technical support.
If you have speech or hearing difficulties and you have access to a minicom facility
Use our accessible telephone facility.
Change of address
Please let us know if your address has changed so we can keep our records up to date and continue to send you important communications about the pension or investment you hold with us.
Writing to Standard Life
You can contact us in writing at the address below. Please ensure you quote your policy number in all correspondence with us.
1 Baileyfield Crescent
How to complain
We always like to get our service right first time, so we’re sorry if things go wrong. If you have not been happy with any aspect of your dealings with us and you want to complain please get in touch so that we can work with you to resolve any problems.