If you think you have been defrauded, or that someone is trying to defraud you, contact the police. There are other actions you can take, depending on what country you live in.


If you live in the UK

The services in this list can help if you have, or think you have been a victim of fraud:

  • www.cifas.org.uk - If you have been the victim of fraud, then contact CIFAS to register and protect your identity from further attack
  • Use Equifax / Experian / Call Credit to check your credit history
  • Register with a Fraud Prevention Agency that also offers a Protective Registration Service. Call 0870 010 2091 (call charges may apply).
  • royalmail.com - If you think your post is being stolen, contact the Royal Mail on their Customer Enquiry number, 08457 740 740 (call charges may apply).


If you live outside the UK

Please check what services are available in your area, either from your government or consumer advice bodies. You can also search online for topics like "fraud prevention" or "report fraud".


Report suspicious emails to Standard Life

If you have received an email supposedly from Standard Life that feels suspicious, please forward it to: emailscams@standardlife.com. There is no guarantee that any email you send will be received or will not have been tampered with. You should not send personal details by email.

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