Talk To Us

Our phone numbers

 

Our customer call centres are entirely based in the UK. Call waiting times and charges will vary. Please have your plan number ready.

  Product Within the UK Outside the UK Opening hours
Pensions Active Money Personal Pension (AMPP) 0345 278 5626 +44 131 245 1377 Monday to Friday
9am - 5pm
  Self Invested Personal Pension (SIPP) 0345 084 5000 +44 131 245 5455 Monday to Friday
9am - 5pm
  Other individual pensions 0800 634 7476 +44 131 246 1846 Monday to Friday
9am - 5pm
Workplace Pension Workplace pensions 0800 634 7479 +44 131 245 0896 Monday to Friday
9am - 5pm
Retirement Retirement specialists 0800 634 7477 +44 131 246 1847 Monday to Friday
9am - 5pm
Annuity Questions about an existing Annuity 0345 606 0007 +44 131 245 2671 Monday to Friday
9am - 5pm
ISA Standard Life Stocks & Shares ISA – account numbers beginning SP or WP 0345 279 2002 +44 131 245 0263 Monday to Friday
9am - 5pm
  Standard Life Investments Stocks & Shares ISA (Sigma), Investment (Mutual) Funds/OEICS/Unit Trusts/PEPs - 6 digit account number 0345 113 6966
+44 1268 44 5488
Monday to Friday
9am - 5:30pm
Bond Onshore investment bonds 0800 634 7471 +44 131 246 1841 Monday to Friday
9am - 5pm
  International bond 0345 300 4273 +353 1 639 7766 Monday to Friday
9am - 5pm
With Profits
Life
With Profits Policies 0800 634 7474 +44 131 225 2552 Monday to Friday
9am - 5pm
Endowment & Protection Endowment and Protection policies 0800 634 7474 +44 131 225 2552 Monday to Friday
9am - 5pm
FuturePerfect FuturePerfect capped rate mortgages 0345 266 8768   Monday to Friday
9am - 5pm
Lifetime Lifetime Equity Release mortgages 0345 600 0082   Monday to Friday
9am - 5pm

For speech or hearing difficulties call:

 0345 272 8841

Opening hours:

  • Monday to Friday (9am - 5pm)