Contact us
By phone
If you have any questions or issues about your plan please call us on
0845 60 60 007. We have a dedicated customer service team who look after annuities.
Call charges to this number may vary and we may listen to calls and record them to help us improve the service we provide.
We can deal with your query quickly if you have your annuity plan number available. You'll find this on any letters that we've sent you about your plan. We need to ask you some questions too, just to make sure we don't give details to any unauthorised callers.
Phoning from overseas
Please call
+44 131 245 2671.E-mail
You can e-mail us at
service_annuity@standardlife.com
Please be aware that there is no guarantee that any e-mail you send will be received or will not have been tampered with. You should not send personal details by e-mail.