Keeping safe and secure online
There are 5 simple steps you can take to help protect your home computer and allow you to browse the internet more safely.
Step 1. Keep your PC secure. Use up-to-date anti-virus and spyware software and a personal firewall
Anti-virus software has developed and improved significantly over the last few years to address the increasing threats to your computer from computer viruses. As new viruses appear, anti-virus firms update their solutions to stop them. You should ensure you have anti-virus software installed on your computer and that you are running the most up to date version.
Spyware are hidden programs that contain malicious code that can record details of your internet activity. You should make sure you are able to detect and remove any of these programs using anti-virus software and other commercially available products.
A firewall can protect your computer from unauthorised access when using the internet. You should ensure you have a firewall installed and activated.
Step 2. Keep your passwords and PINs secret
Don't give these to anyone, including your family members and friends. If you feel you need to record your PIN (personal identification number) or password somewhere, make a reasonable attempt to disguise it.
Step 3. Beware of spoof emails
You may have heard in the news that, across the financial services industry, certain unknown individuals are sending fabricated (or "spoof") emails to random email addresses in an attempt to obtain (or "phish" for) personal details.
The spoof email may link to a website which looks very similar to a Standard Life website but in fact, is a near replica (or "spoof" website) which may ask for credit card or Internet security and email contact details.
Please be aware that Standard Life will never send out emails to existing customers that ask for security details or other confidential information from you.
When accessing our online facility, please ensure you login through this website - never go to any internet banking website from a link in an e-mail and then enter personal details.
If you receive an email that looks as if it has been sent from Standard Life requesting your Internet security or other confidential details, please do not respond to this or visit any site which the email may link to. You should forward the email to us and delete it.
Step 4. Install patches and security updates
Software companies frequently issue updates (known as a patch) to address security problems discovered in internet browsers and operating systems. You should keep your computer up to date with these by visiting the supplier's website or using update features installed within your existing software.
Step 5. Raise your awareness on safer home computing
The following websites provide further information on safer home computing: