Register for online servicing

Online servicing at a time to suit you

We all have different requirements when it comes to getting access to our finances.

That's why we offer the convenience of accessing your accounts/plans online.

Wherever you have access to the internet – on your home computer or at the office – it’s easy to manage your finances online.

Ready to register?

Follow our simple on-screen instructions, and you will be guided though the registration process, step by step.

Before you begin

You'll be asked to accept our online terms and conditions. Please read these carefully before submitting your details - this will only take a few minutes.

You'll receive your User ID immediately and we'll send you your temporary password in the post within three days of registering.

After registering

When you log in for the first time, you will be prompted to change your temporary password for security reasons, so only you know what it is. The temporary password is only valid for 90 days, so you should change this as soon as possible after receiving it.

Click here to register for online servicing now

If you'd prefer to register by phone, you can call us on:

  • Mortgage accounts
    0845 609 0262
  • Savings accounts
    0845 609 0256
  • Life products, individual pensions and group pensions
    0845 60 60 098
  • Investment ISA accounts
    0800 33 33 53

Call charges may vary.

Already registered?

If you have already registered, you can view details of your account/plan online.
Just login through the Customer login page (you'll find a link at the top of every page) and enter your User ID and 3 random characters from your password.

Online safety

Read our useful tips on keeping information safe online.

Need some help? Call us on 0845 606 0098 (+44 131 245 6367)

Monday to Friday 09:00 - 17:00

  • Our call services and terms

Calls may be monitored and/or recorded to protect both you and us and help with our training. Call charges will vary.

Life insurance

Protect your loved ones or cover your mortgage.